WaMu Loan Modification

Since Chase Bank took over Washington Mutual, you need to contact Chase for your WaMu Loan Modification.


  • Call the telephone number on your mortgage statement.

  • Call (800) 848-9136.

  • Call (866) 550-5705.

  • Visit a Chase regional counseling center.

  • Web site: www.chase.com

Noted qualifications:

  • Hardship letter may be required. Read here how to write one.

  • Owner-occupied residence.

  • Mortgage owned by Chase, WaMu or EMC or with investor approval.

Target debt-to-income, or DTI, ratio: 31 percent to 40 percent, capped at 50 percent for borrowers who've demonstrated they can pay more. Read more about debt-to-income ratio here.

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